Shipments and returns

Orders usually ship within 5 business days, but can vary due to high volumes. We will contact you immediately after receiving your order to give you an exact shipping time. If you are not satisfied with your purchase, please call 1-206-774-0559, or email to request a return.


All shipments are sent out via UPS ground or USPS. If you require expedited shipping please contact us prior to placing your order.


Returns are not accepted after 30 days from the purchase date. You must obtain an RMA number from us within 7 days, and all returns are subject to a 25% restocking fee. The unit must be unused and returned in the original packaging, including any accessories, manuals, and documentation.